# Timed Messages

A timed message is a chat post you write once that KickBot then sends on a repeating schedule while you stream. Common uses include linking your Discord, plugging your tip page, or reminding viewers to follow.

{% hint style="info" %}
This guide assumes you have a KickBot account with your Kick channel connected.
{% endhint %}

## Add a message

Navigate to [kickbot.com/dashboard/timer](https://kickbot.com/dashboard/timer) and click **Add Message** in the top-right of the **Messages** card. A popup opens where you set the text and the schedule.

<figure><img src="/files/HTvhzbJhbmGvp0SOWpdV" alt="Timed Messages dashboard listing scheduled chat posts with interval and spacing values."><figcaption><p>The timed messages page shows every scheduled post in one table.</p></figcaption></figure>

The popup has three fields:

* **Message.** What KickBot will post in chat. Up to 500 characters.
* **Interval.** How often the message can post. Choose from 5 minutes up to 3 hours.
* **Spacing.** The minimum number of chat messages from other people that must show up between two postings of the same message. Range is 1 to 30.

<figure><img src="/files/1Z67gRn9liPHrfdlmPdg" alt="New Message popup with text, interval, and spacing fields for a Kick timed message."><figcaption><p>Interval and spacing both have to be met before the next post fires.</p></figcaption></figure>

Click **Create Message** to save. The message appears in the table and starts running the next time you stream.

{% hint style="info" %}
The free plan caps you at 3 timed messages. Premium accounts have no cap. If you hit the limit, the **Add Message** button switches to **Limit Reached** until you delete one or upgrade.
{% endhint %}

## How interval and spacing work together

Both have to be satisfied before KickBot posts again. Interval is the clock, spacing is the chat-activity floor.

For example, with an interval of 15 minutes and a spacing of 5, the message can re-post every 15 minutes only if at least 5 other chat messages have come in since the last time it ran. In a slow chat where fewer than 5 messages have been sent in those 15 minutes, KickBot will wait a little longer before posting again. This stops the same announcement from filling a quiet chat.

If you want a message to post strictly on the clock, drop spacing to 1.

## Edit or delete a message

Each row has a pencil and trash icon under **Actions**. The pencil opens the same popup with the message pre-filled, where you can change any field and click **Save Changes**. The trash icon takes two clicks to confirm the delete; the icon turns into a checkmark on the first click.

You can also delete from inside the edit popup using the **Delete** link in the bottom-left corner.

## Troubleshooting

If a timed message is not appearing in chat:

* **Check that KickBot is a moderator on your Kick channel.** Without mod permission, KickBot's posts get filtered out by Kick. Add it at [dashboard.kick.com/community/roles/moderator](https://dashboard.kick.com/community/roles/moderator).
* **Give the spacing some room.** A high spacing value in a slow chat can hold a message back for a long time. If you want it to fire on the clock, lower spacing.

## FAQ

<details>

<summary>How do I set up timed messages on Kick?</summary>

Navigate to [kickbot.com/dashboard/timer](https://kickbot.com/dashboard/timer), click **Add Message**, write your text, pick an interval and a spacing value, and click **Create Message**. Once the requirements are met, KickBot will post the message.

</details>

<details>

<summary>How many timed messages can I have?</summary>

Free accounts can have up to 3 timed messages running at once. Premium accounts have no cap.

</details>

<details>

<summary>What is the shortest interval I can pick?</summary>

5 minutes. The dropdown ranges from 5 minutes up to 3 hours, with steps every 5 minutes for the first hour and then 90 minutes, 2 hours, and 3 hours.

</details>

<details>

<summary>Why is my timed message not posting at the exact interval?</summary>

Spacing also has to be met. A message with a 15-minute interval and a spacing of 10 will not re-post until 10 other chat messages have shown up since the last time it ran, even if 15 minutes have passed.

</details>

<details>

<summary>Do timed messages run when I am offline?</summary>

Yes. As long as the timing and spacing requirements are met, KickBot will post the message.

</details>

## Need help?

Email <support@kickbot.com> or drop into the `#support` channel on the [KickBot Discord](https://discord.gg/MAg3gBbc89) and the team will help you out.


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